Reviewers of Vivint agree that the company's home security system is top-notch in terms technology and automation. However, customer service is where it falls down. It has had to rebrand several times and has struggled to erase a bad reputation. The company is currently rated B+ by the Better Business Bureau. However, it has been downgraded to a C- on multiple occasions.
Safewise rates Vivint at 4.6 stars
Vivint has 4.6 stars on SafeWise, a consumer safety organization that tests and rates home security products. It has received high marks for its technology, flexible contract, and customer service. It is a great option for homeowners who want a home security system but do not want to deal with complicated wire installations.
Vivint has both an iOS and Android app. You can also download the mobile app for Apple Watch owners. Download the Vivint app to access the app. Sign in using your Apple ID or Google Play ID.
It also includes a Starter Kit
A Starter Kit from Vivint is a great way to get started with smart home technology. It contains all of the components necessary for a basic security system, including a smart smoke detector that can shut down your HVAC system in case of a fire. If you wish, you can add smart devices to the starter kit.
The Starter kit includes a Vivint Smart Hub touchscreen, two door sensors, one motion and water sensors. It also includes a $100 credit toward additional sensors. It all depends on your budget and needs. Vivint also offers professional installations at a flat fee of $99.
It offers smart locks
A smart lock is a great way to secure your home. These locks often integrate with smart devices such as Google Home, Amazon Echo, and the Vivint security system. This allows you to arm and disarm the security system by simply touching it. These locks also allow you to arm and disable your lights, adjust the thermostat, turn off your lights, and even turn them off if your are gone. All of these devices can be controlled from one place using a compatible smartphone app.
One of the most sought-after home security technology is a smart lock. Vivint's intelligent lock can be used with its smart-home ecosystem to allow you to change the lighting in your home and open blinds. Vivint smart locks can be integrated with the Vivint home automation systems to enhance security and give you greater control over your home. However, not all smart locks are compatible with Vivint, so be sure to do your research.
It is a siren
Vivint offers two ways to interact with it: via a control panel at the front door or through a mobile application. Some prefer the option to place a control box near the front doors, while others prefer using the app. Regardless of the method you choose, you can rest assured that you will always receive the necessary information when an emergency occurs.
Vivint monitors are available at all times and their home security experts can be reached in an emergency. They will dispatch first responders to your home if you are unable or unwilling to contact them. A siren alerts local emergency services and will contact the authorities on your behalf.
It offers voice control
Vivint offers an absolutely free trial of its voice activated home security system. You can then decide if the system is worth it. Many users have complained about the company's customer service, sales representatives and technology. 71% of customer reviews were negative. Customers complain about the pushy sales tactics and misleading sales pitches. They also complained about long wait times for tech support. Customers have also complained about billing problems and failing to update their addresses.
Vivint provides a mobile app as well as a web console to control the system. It supports voice commands from Amazon Alexa and Google Assistant. It can be used with Philips Hue smart lighting and Nest thermostats. The mobile app features a large button to arm and disable the system. It also includes an icon-based taskbar which allows quick access to the security features.
FAQ
What is the best wireless security system you can buy
The best wireless security system I recommend is the D-Link Wireless Security System. It is one of the most affordable systems available. It includes everything you need. It comes with a camera, motion sensor, and remote control. Just plug it into the outlet and follow its simple instructions.
What is the top home security system in your area?
Ring Video Doorbell Pro has been voted the best home security system. You can speak with anyone, anywhere and at any time using your smartphone. You can also take video footage and share it by text message or via email with family and friends.
Which home surveillance camera system is best?
A home security system with cameras can help protect your family against intruders. These systems can be used by both homeowners and renters easily and offer many benefits. They also allow you to monitor your property remotely through your smartphone, tablet, computer, or other mobile device.
Statistics
- Most home security companies will charge you around 75% of the remaining term of your contract if you cancel early—and some require 100%.Related questionsWhat type of contract length can I expect from security providers?Home security system cancellation (safewise.com)
- Depending on your insurance, 24/7 professional monitoring may qualify you for as much as 15% off your premium. (safewise.com)
- Cove sets you free without punishing penalties and fees, unlike other security solutions that charge 75% to 100% of your remaining contract. (safewise.com)
- Related questionsHome security systems that are 100% DIY (safewise.com)
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How To
What to look for from a Home Security Monitoring business
There are many aspects to take into consideration when choosing a security monitoring company for your home. First, ensure that the person you are choosing is knowledgeable. You should ask around to see if anyone else uses this service provider. If they aren't recommended, don't use them. Ask family members and friends to recommend the company. This is a great way to get honest feedback and opinions from people who have used the service. You can also read customer reviews online. Check out their website. Check out customer reviews and complaints. You can look at negative comments and figure out why. This could be a sign that something has happened to a client.
Next is to verify references. Call up past clients and ask them how they liked the service. How satisfied were they with the quality work? All went according to plan. Make sure that the previous company was reliable and trustworthy. They did not just give you a price and then disappear.
Next, choose a company that is licensed and insured. Good insurance policies will ensure that your property is covered in case of damage while you're away. The best companies offer 24/7 emergency response services so that you won't have to worry about calling them during business hours.
Also, check whether the company provides free installation and maintenance. Some companies charge extra for these services, which makes sense because installing and maintaining equipment takes time and money. However, some companies only provide basic monitoring services, which isn't enough for most homeowners.
Be sure to verify that the company's pricing is reasonable. Do not pay too much for poor products. Compare apples to apples when comparing different providers. One provider may charge $150 per month for basic monitoring while another provider might charge $200 per year for the same service. You should shop around if you are looking to save money.